
Who is it for?
Professionals, new managers and middle managers who need to manage themselves and others in stressful situations.
What's in it for me and my business?
Self control supports manifestation of other competencies by putting emotions in the function of achieving business and personal objectives. People strong in self-control and who have good stress management behave constructively in difficult situations and help others to act the same.
This training provides practical guidelines for managing one’s own emotions and the emotions of others in order to achieve business objectives.
What will I be able to do after I receive training?
You will be able to:
- Monitor your own emotional reactions more precisely
- Take actions to change undesirable emotional responses
- Take control of your behaviour, instead of acting automatically
- Recognise and positively influence emotional reactions of co-workers and clients in stressful situations
What will I do and experience during the training?
You will:
- Be presented the concepts of Self-Control and Stress Management and get practical guidelines for improvement
- Participate in discussions
- Think and record for yourself your own patterns of emotional responses in different situations
- Prepare an action plan for further Self-Control and Stress Management development
Duration
One day
Number of participants
Up to 12